Contact Genovate

Hours of Operation

Monday to Friday, 8AM to 5PM PT, 11AM to 8PM ET.

Reseller Login

Resellers can log in 24/7 to order supplies, activate test kits, view transaction histories, access result reports and make payments. If you have any questions, please call us or send us an email at Please remember to include your Reseller ID # in your email.

Contact Info

Call our laboratory at 1-877-714-6357.
Our technicians will be happy to help you with any questions that you may have or to help you set up a Reseller account.

Toll Free Tel: 1-877-714-6357
Toll Free Fax: 1-888-655-8877
Customer Support:
Technical Support: